Managed by: Zenjeevani Healthtech Private Limited

1. About Us

2. Acceptance of Terms

By accessing or using the Jaadu Diet website (jaadudiet.com), creating an account, or placing an order, you confirm that:

• You are at least 18 years of age;

• You have the legal capacity to enter into a binding agreement;

• You have read and agree to be bound by these Terms & Conditions, our Privacy Policy, our Returns & Refund Policy, and our Shipping Policy, all of which are incorporated herein by reference;

• If you are accessing the website on behalf of a company or other legal entity, you confirm that you have authority to bind that entity to these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

3. Medical & Health Disclaimer

This section is critically important. Please read it carefully before purchasing any product from Jaadu Diet.

3.1 Nature of Products

All products sold on jaadudiet.com are ayurvedic food supplements. They are food products regulated under the Food Safety and Standards Act, 2006, and applicable FSSAI regulations. They are not medicines, drugs, pharmaceutical products, or medical devices, and are not regulated as such.

3.2 No Medical Claims

Our products are not intended to diagnose, treat, cure, mitigate, or prevent any disease, disorder, or medical condition. Any health-related information provided on our website, including product descriptions, blog content, or nutritional information, is for general informational and educational purposes only and does not constitute medical advice.

3.3 Individual Results May Vary

The efficacy of ayurvedic supplements can vary significantly from person to person based on factors including age, gender, body composition, diet, lifestyle, existing health conditions, and consistency of use. Jaadu Diet makes no representation or guarantee of specific health outcomes from the use of its products.

3.4 Consult Your Doctor

You should consult a qualified and registered medical practitioner or healthcare professional before starting any supplement, particularly if you:

• Are pregnant, breastfeeding, or planning a pregnancy;

• Are under the age of 18;

• Have any existing medical condition, chronic illness, or known allergy;

• Are currently taking any prescription medication, over-the-counter medicine, or other supplements;

• Have recently undergone surgery or are scheduled for a procedure.

Do not discontinue any prescribed medication or treatment in favour of our products without consulting your doctor first.

3.5 Drugs & Magic Remedies Act Compliance

In compliance with the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, Jaadu Diet does not make any claims that its products can diagnose, cure, mitigate, treat, or prevent any disease. Any content on our website that references health conditions is for general wellness information only and must not be construed as a medical claim.

4. FSSAI & Regulatory Compliance

Jaadu Diet is committed to full compliance with all applicable Indian food safety and supplement regulations.

• Our business operates under FSSAI Licence Number 11526997000217 issued under the Food Safety and Standards Act, 2006.

• All products sold on our platform comply with the Food Safety and Standards (Health Supplements, Nutraceuticals, Food for Special Dietary Use, Food for Special Medical Purpose, Functional Food and Novel Food) Regulations, 2016.

• Ayurvedic products listed on our platform are manufactured in compliance with the Drugs and Cosmetics Act, 1940 and the rules thereunder, as applicable to ayurvedic, siddha, and unani formulations.

• All product labels carry mandatory information as required under FSSAI labelling regulations, including ingredient lists, nutritional information, net quantity, batch number, manufacturing and expiry dates, and manufacturer details.

• We do not sell any product that makes unapproved therapeutic claims or that is listed under Schedule H, H1, or X of the Drugs and Cosmetics Act.

5. User Eligibility & Account Terms

5.1 Eligibility

To use our website and purchase our products, you must be at least 18 years of age and resident in India. By using our website, you represent and warrant that you meet these requirements.

5.2 Account Registration

You may create a personal account on jaadudiet.com to manage your orders, track deliveries, and save your preferences. When creating an account, you agree to:

• Provide accurate, current, and complete information during registration;

• Maintain and promptly update your account information to keep it accurate and current;

• Keep your password confidential and not share it with any third party;

• Notify us immediately at wecare@jaadudiet.com if you suspect any unauthorised use of your account;

• Accept responsibility for all activity that occurs under your account.

5.3 Account Suspension & Termination

Jaadu Diet reserves the right to suspend, restrict, or terminate your account at any time, with or without notice, if we reasonably believe that:

• You have violated these Terms or any applicable law;

• Your account has been used for fraudulent or unauthorised activity;

• Continued access poses a risk to other users, our platform, or third parties.

You may close your account at any time by contacting us at wecare@jaadudiet.com. Closure of your account does not affect any outstanding orders or obligations.

6. Prohibited Uses

By using our website, you agree not to:

• Place fraudulent, false, speculative, or malicious orders;

• Impersonate any person, entity, or Jaadu Diet employee, or misrepresent your identity or affiliation;

• Use automated tools, bots, scrapers, or scripts to access, collect, or copy data from our website without our prior written consent;

• Post, submit, or transmit any content that is false, misleading, defamatory, obscene, offensive, or in violation of any third-party rights;

• Submit fake, incentivised, or manipulated product reviews or ratings;

• Attempt to gain unauthorised access to our website, servers, databases, or another user's account;

• Introduce viruses, malware, or any other harmful code into our systems;

• Use our website or products in any manner that violates applicable Indian law, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, or any FSSAI regulation;

• Resell, redistribute, or commercially exploit our products without prior written authorisation from Zenjeevani Healthtech Private Limited;

• Use our brand name, logo, or intellectual property in any manner not expressly permitted by these Terms.

7. Products, Pricing & Availability

7.1 Product Information

We make every effort to display accurate product descriptions, ingredient lists, images, and nutritional information on our website. However, we do not warrant that product descriptions or other content are completely accurate, complete, or error-free. Product packaging, formulations, and ingredient lists may change from time to time; the information on the physical product label shall prevail over any information displayed on our website.

7.2 Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes (GST) unless expressly stated otherwise. Prices are subject to change without prior notice. The price applicable to your order is the price displayed at the time you complete your checkout.

In the event of a pricing error on our website, we reserve the right to cancel any order placed at the incorrect price and notify you promptly. A full refund will be issued for any payment made.

7.3 Product Availability

All products are subject to availability. We do not guarantee that any product displayed on our website will be in stock at the time of your order. If a product becomes unavailable after your order is placed, we will notify you promptly and offer either:

• A full refund to your original payment method within 5–7 business days; or

• An alternative product of equal value, at your discretion.

7.4 Promotional Offers & Discounts

Promotional prices, discount codes, and offers are valid only for the period and conditions specified. Jaadu Diet reserves the right to withdraw or modify any promotional offer at any time. Discount codes are non-transferable, cannot be combined with other offers unless expressly stated, and have no cash value.

8. Orders & Payments

8.1 Order Acceptance

Placing an order on our website constitutes an offer to purchase. Your order is accepted only when we send you a shipping confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

8.2 Payment Methods

We accept payment via credit card, debit card, UPI, net banking, digital wallets, and Cash on Delivery (COD) on eligible orders. All online payments are processed securely through PayU Payment Gateway. Jaadu Diet does not store your full card or bank account details on its servers.

8.3 GST & Invoicing

A GST-compliant invoice will be issued for every order. The invoice will reflect the GSTIN of Zenjeevani Healthtech Private Limited and will be available in your account order history or sent to your registered email address.

9. Product Reviews & User-Generated Content

9.1 Submitting Reviews

Registered customers may submit product reviews and ratings on our website. By submitting a review, you confirm that:

• The review reflects your genuine, personal experience with the product;

• The review does not contain false, misleading, defamatory, offensive, or legally prohibited content;

• You are not being compensated or incentivised to post the review unless clearly disclosed;

• The review does not infringe the intellectual property or privacy rights of any third party.

9.2 Our Rights Over Reviews

By submitting a review, you grant Jaadu Diet a non-exclusive, royalty-free, perpetual licence to use, reproduce, publish, and display your review on our website, social media channels, and marketing materials. We reserve the right to edit, moderate, or remove any review that violates these Terms or applicable law, without prior notice.

9.3 No Endorsement

User reviews represent the opinions of individual customers and do not constitute endorsement by Jaadu Diet. We are not responsible for the accuracy or content of user-submitted reviews.

10. Intellectual Property

All content on jaadudiet.com, including but not limited to text, product descriptions, blog articles, images, photographs, graphics, logos, icons, audio, video, and software, is the property of Zenjeevani Healthtech Private Limited or its licensors and is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable Indian intellectual property laws.

You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on our website without our prior written permission. Unauthorised use of our intellectual property may result in legal action.

The Jaadu Diet name, logo, and brand identity are trademarks of Zenjeevani Healthtech Private Limited. Nothing in these Terms grants you any right to use our trademarks, trade names, or brand identity.

11. Third-Party Links & Services

Our website may contain links to third-party websites, including courier tracking portals, payment gateways, social media platforms, and other online services. These links are provided for your convenience only.

Jaadu Diet has no control over the content, privacy practices, or security of third-party websites and is not responsible for any loss or damage arising from your use of or reliance on any third-party website or service. We recommend reviewing the privacy policy and terms of any third-party site you visit.

12. Disclaimer of Warranties & Limitation of Liability

12.1 Disclaimer of Warranties

Our website and products are provided on an 'as is' and 'as available' basis. To the fullest extent permitted by applicable law, Jaadu Diet and Zenjeevani Healthtech Private Limited disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

12.2 Limitation of Liability

To the maximum extent permitted by applicable Indian law, the total liability of Jaadu Diet and Zenjeevani Healthtech Private Limited to you for any claim arising out of or relating to these Terms, your use of our website, or your purchase of our products shall not exceed the amount actually paid by you for the specific order giving rise to the claim.

In no event shall Jaadu Diet be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, loss of data, loss of goodwill, personal injury, or property damage, even if advised of the possibility of such damages.

13. Force Majeure

Jaadu Diet shall not be liable for any delay or failure in performance of its obligations under these Terms where such delay or failure arises from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, floods, earthquakes, epidemics or pandemics, government-imposed restrictions or lockdowns, courier or logistics strikes, power failures, or internet outages.

In such events, our obligations will be suspended for the duration of the force majeure event. We will make reasonable efforts to notify you of any significant delays caused by such events.

14. Governing Law & Dispute Resolution

14.1 Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the applicable laws of India, including the Consumer Protection Act, 2019, the Information Technology Act, 2000, and the Contract Act, 1872.

14.2 Jurisdiction

Subject to the arbitration clause below, any disputes that are not resolved through arbitration or consumer redressal mechanisms shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra, India.

14.3 Consumer Redressal

Nothing in these Terms shall restrict your statutory rights as a consumer under the Consumer Protection Act, 2019. You have the right to approach the appropriate Consumer Disputes Redressal Commission or the National Consumer Helpline (1800-11-4000, toll-free) if you are not satisfied with our resolution.

14.4 Informal Resolution

Before initiating any formal dispute proceedings, we encourage you to contact us at wecare@jaadudiet.com to attempt to resolve the issue amicably. We commit to responding to all formal dispute communications within 7 business days.

15. Changes to These Terms

Jaadu Diet reserves the right to modify, update, or replace these Terms & Conditions at any time. Changes will take effect immediately upon posting on our website with an updated effective date. We will make reasonable efforts to notify registered users of material changes via email.

Your continued use of our website after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any revised Terms, you must stop using our website and may close your account by contacting us.

We recommend reviewing these Terms periodically to stay informed of any updates.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, Returns & Refund Policy, and Shipping Policy, constitute the entire agreement between you and Zenjeevani Healthtech Private Limited with respect to your use of our website and purchase of our products, and supersede all prior agreements, understandings, and representations.

16.2 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms shall continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any breach shall not be deemed a waiver of any subsequent breach.

16.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Jaadu Diet may assign its rights and obligations under these Terms to any affiliate, successor entity, or in connection with a merger, acquisition, or sale of assets, without notice to you.

16.5 Language

These Terms are written in English. In the event of any conflict between the English version and any translated version, the English version shall prevail.

17. Grievance Officer

In accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, we have designated a Grievance Officer to address concerns relating to the use of our website and the processing of your personal data.

18. Contact Us

For any questions, concerns, or feedback regarding these Terms & Conditions, please contact us:

© 2026 Zenjeevani Healthtech Private Limited. All rights reserved. These Terms & Conditions were last updated on 30 May 2026.